Shipping Policy for Qalb.Life

Thank you for choosing Qalb.Life! We're dedicated to providing you with the best online learning experience possible. Below is our shipping policy for any products or services you may purchase on our website.

 

1. Digital Products

At Qalb.Life, most of our offerings are digital products, such as online courses, eBooks, and downloadable content. As such, there are no physical shipping charges or delays associated with these items.

• Instant Access: Upon completing your purchase, you will be granted immediate access to the digital products or services you have purchased. You will receive an email with login details or download instructions.

• Access Instructions: If your purchase includes an online course, you will be provided with a link to access the course materials on our platform.
  
   

2. Physical Products (If Applicable)

If Qalb.Life offers physical products such as books, merchandise, or printed materials, they will be shipped to the address you provide during checkout.

• Shipping Fees: Shipping fees will be calculated at checkout based on your location.

• Processing Time: Orders are typically processed within 2-3 business days after purchase. Once your order has been processed, you will receive a tracking number via email.

• Delivery Time: Delivery times vary depending on your location. Domestic orders within Bangladesh typically take 3-5 business days to arrive, while international orders may take longer.
  
   

3. International Shipping

We currently ship to countries outside Bangladesh. International shipping fees will be calculated at checkout based on your location, and additional customs or import duties may apply depending on your country's regulations.

• Shipping Times: International shipping times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.

• Customs and Import Duties: International orders may be subject to customs charges or import duties that are the responsibility of the customer. Please check with your local customs office for more information on any potential fees.
  
   

4. Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track the progress of your shipment on the courier's website.

 

5. Changes or Cancellations

If you need to make any changes to your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be altered or canceled.

 

6. Contact Us

If you have any questions or concerns about shipping, please don't hesitate to contact us at [info@qalb.life] or through our website's contact form.